Tag Archives: informal learning

Moving from SMEs to LMPs: Learning Matter Practitioners.

13 Jan

There are countless resources on how to work with subject matter experts (SMEs). How to get the information you need from them. How to get their buy-in. How to negotiate what’s learning content from organized resources. How to help your SMEs understand how instructional designers do our jobs, and why. This battle for cooperation, if not partnership, with SMEs has been well-worn topic for a long time.

But in this new world of building learning landscapes and personal knowledge management (PKM) (what I call The Learning Age), we’d be better off if we approach the problem in a new way.

SMEs are just another node in a networked world/workplace. Let's work to integrate their expertise to be available to all.

SMEs are just another node in a networked world/workplace that includes data, workers and support systems. Let’s work to integrate their expertise to be available to all. 

Perhaps instead of wrangling content, divining applicable knowledge from content, and support information from noise, we should spend more time inviting SMEs into the world of networked learning. The days of heading to the mountain top to receive golden nuggets are over. Content is everywhere, information can be found—or at least should be able to be found—easily. Our SME is not the font of content, or knowledge, but of experience. That is, how the knowledge is applied effectively, efficiently, and with 360° understanding of the context.

In other words, we need to train our SMEs to become LMPs—learning matter practitioners. Not that they need to be great teachers or steeped in instructional design, but they do need to be taught how to share their work (WOL, work out loud!), deliver insights in useful, accessible ways, and be available to people across their organization and (perhaps) industry. If SMEs don’t document, share, comment, tweet, blog, and visit with others, then that is an area for learning practitioners to invest time and programming dollars.

This may require that most daring of high-wire acts, the change in workplace culture. Spoiler: The change is happening under our feet anyway. Let’s invite even the most siloed SME to join the emerging networked workplace.

Some now claim that 81% of workplace learners are responsible for managing their own professional development (PD), and 91% expect technology to enable quicker responses to learning/change conditions. Whatever the actual numbers may be, the trend toward individually initiated PD is clear. Whether SMEs know it or not, or are resistant or not, “traditional” SME status will only be as elevated as their ability to integrate hard-won experience into the dynamic, shape-shifting network of the modern workplace. Now that is a learning challenge for us to dig our hands into.

Interesting extra information on the 70-20-10 myth

17 Oct

This is an interesting discussion. I still believe that the 70-20-10 structure is a good way to get folks who have historically relied on formal programs exclusively to think in new ways about their training needs. Informal learning — and developing a culture that honors it and skills for individuals to capture and retrieve it — is crucial in our always-on, data-driven workplaces. However, the writer here is correct that those numbers seem arbitrary and are probably meaningless. So, I guess I ride the fence on this debate, but am very interested to see more thought and research in learning, formal and informal.

From experience to meaning...

I really love blogging, and this reaction on my earlier post on the 70-20-10 myth with extra information by Michelle is an example why I like blogging so much:

Hi,
maybe a recent quote from an article by DeRue and Myers in The Oxford Handbook of leadership and organization (2014) can shed some light in this discussion:

The existing research on experience-based leadership development spans across a wide range of different types of experiences, including informal on-the-job assignments (McCall et al., 1988), coaching and mentoring programs (Ting & Sciscio, 2006), and formal training programs (Burke & Day, 1986). A common assumption in the existing literature is that 70% of leadership development occurs via on-the-job assignments, 20% through working with and learning from other people (e.g., learning from bosses or coworkers), and 10% through formal programs such as training, mentoring or coaching programs (McCall et al., 1988; Robinson & Wick, 1992).

Despite…

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